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THE AGENCY
Townsend Agency Security Survey
How would you rate the professionalism of our Security Agents?
Elite (I am very impressed!)
Above Average
Average
Poor (I am not at all impressed.)
How safe do you feel with our Security Agents present at your site?
Elite (I know that they'll protect me no matter what.)
Above Average (At least they meet the minimum standard.)
Average (I am not exactly impressed or feel very secure.)
Poor (I feel they would run at the first sign of trouble)
How would you rate the visibility, alertness, and situational awareness of our Security Agents during your visit or interaction?
Elite (They're always present, alert, and situationally aware.)
Above Average
Average
Poor (They're never present, alert, or situationally aware, especially during times when I need them to be.)
Have you ever experienced having a Security Agent stand for you as a sign of respect?
No, I have never experienced this.
I can't recall if other security guards do this or have done this in the past.
Yes, I am quite familiar with this. I expect Agents to display proper customs and courtesies.
We would love your feed back! What improvements would you like to see from the Townsend Security Agency?
Send Feedback
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